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As an energy infrastructure company with operations in three countries, we’re proud of the relationships we've built with close to 100,000 landowners across our pipeline and asset network.

How we engage with landowners

Building and managing relationships with landowners across North America is critical to our success. That's why we've developed a set of principles to ensure our interactions with landowners are conducted in a positive and consistent manner.

Our guiding principles are aligned with TC Energy’s stakeholder engagement commitment statement and rooted in our core values of safety, responsibility, collaboration and integrity.

Learn more in TC Energy's 2020 Report on Sustainability 

Frequently Asked Questions

Landowner Helpline
A key component in maintaining the integrity of our facilities is input from all stakeholders: Indigenous communities, landowners and governments. If you have questions or concerns, please let us know.

Head Office
450 – 1 St. SW
Calgary, Alberta
T2P 5H1



        (Indigenous Relations)

All landowners will receive fair and equitable compensation for the land easements granted. For further questions about compensation, please contact your Land Representative.

TC Energy works very closely with landowners to identify special circumstances, land restrictions, access routes and other construction requirements to minimize disturbance to the land, the landowner and the environment.

Your safety is our top priority. Learn more about how we keep you safe through the operation of our pipelines and assets by reading about emergency preparedness.

Working closely with you, there are various techniques our environmental experts use to return the land along the pipeline right of way (ROW) to the original condition, use and biological diversity that existed before construction.

One of the most important elements when designing a new pipeline is determining the route the pipeline will take. Where possible, TC Energy tries to minimize the route length and use existing pipeline right-of-ways or other linear disturbances that have previously established corridors, which will minimize the social and environmental effects.

If a new right of way (ROW) must be established, TC Energy works with landowners, stakeholders and Indigenous communities to ensure that valuable information is gathered and incorporated into the final route.

Generally, normal agricultural equipment can cross the pipeline as long as it is being operated within manufacturer specifications. Equipment is usually reviewed at the time we receive an easement from a landowner. If you are unsure if your agricultural equipment meets the safety criteria, please contact your Land Representative.

The documents attached to the 'Resources and Landowners' section above are intended for individuals undertaking various activities along TC Energy’s rights of way. Our primary concern is for public safety and to help ensure the continuous safe flow of North America’s energy supplies. If you need information beyond what’s provided here, please contact your Land Representative.

We connect with our key community stakeholders on an on-going basis through an Integrated Public Awareness (IPA) program in both Canada and the United States. The IPA is a coordinated approach to inform the public of the location of TC Energy facilities and activities. The level of public awareness provided and the frequency of contact maintained with affected stakeholders is dependent on the specific needs and risks of each region. If you have questions about this, please contact your Land Representative.

In the unlikely event of an incident, TC Energy takes full responsibility for cleanup, equipment and cost.

Read more about our emergency preparedness.

Caring for pipelines throughout their life cycle and operating safely means removing aging pipelines from service. While properly monitored, inspected and maintained pipelines are built to last for decades, eventually shippers no longer need to transport their product on our pipeline systems.

If you’ve had a pipeline on your property for many years, nothing will change. TC Energy will pay for all costs associated with the retirement, including clean-up of the surrounding area and reclamation to current environmental standards. We will ensure that the pipeline is retired safely and with minimal impacts to landowners or the environment.